Terms of Service

These Terms govern your access to and use of Flipeo PR ("the Service"), operated by Flipeo PR ("we", "us"). By creating an account or using the Service you agree to these Terms. If you don't agree, don't use the Service.

1. The Service

Flipeo PR is a real estate intelligence platform for Puerto Rico that aggregates and presents publicly recorded property data, including parcel records, deed history, transaction history, and listings. We are not a broker, attorney, title company, or government agency. We are a software tool that surfaces public records and analyzes them.

2. Eligibility

You must be at least 18 years old and able to enter into binding contracts. You must provide accurate information when you sign up. You're responsible for all activity under your account.

3. Account & Security

You're responsible for keeping your password confidential. Notify us at [email protected] if you suspect unauthorized access to your account. We may suspend or terminate accounts engaged in fraud, abuse, or violation of these Terms.

4. Subscriptions, Trials & Payments

We offer paid subscriptions (Pro, Investor) on monthly or annual plans. Payments are processed by external providers we contract with. By subscribing you authorize us to charge your payment method for the price you selected on each renewal date until you cancel.

Free trials. Some plans include a free trial. We collect your payment method at the start of the trial. Unless you cancel before the trial ends, your card is automatically charged for the subscription.

Cancellation. You can cancel your subscription anytime from your account dashboard. Cancellation stops future renewals; you keep access through the end of the current billing period.

No Refunds; Immediate Delivery of License. The license granted under Section 8 and full access to the Service are delivered to you immediately upon each successful charge. You expressly request and consent to that immediate delivery, and you acknowledge that the Service consists of digital content and data that, once made available, cannot be returned. ACCORDINGLY, ALL FEES AND CHARGES ARE FINAL AND NON-REFUNDABLE, IN WHOLE OR IN PART, UNDER ANY CIRCUMSTANCES, INCLUDING, WITHOUT LIMITATION: (a) partial, unused, or remaining billing periods, whether monthly or annual; (b) non-use or limited use of the Service; (c) dissatisfaction with the Service, its features, or the accuracy, completeness, or timeliness of its data; (d) cancellation or downgrade of a subscription; (e) failure to cancel before a free trial ends or before a renewal date; and (f) suspension or termination of your account under these Terms. No credits, prorated amounts, or exchanges will be issued. You may cancel at any time to prevent future charges; cancellation does not entitle you to a refund of any amount already charged. This Section applies to the maximum extent permitted by applicable law; where a law that cannot be waived by agreement grants a refund right, that right is limited to what such law strictly requires.

The free trial exists so you can evaluate the service before any charge. Use it to confirm the product fits your needs. If you cancel before the trial ends you are not charged.

Price changes. We may change prices for new subscriptions at any time. Existing subscribers will receive at least 30 days notice before any price change to their plan.

5. Acceptable Use

You agree not to:

• Use the Service for unlawful purposes or in violation of any law
• Resell, sublicense, or redistribute data obtained from the Service in bulk without our written permission
• Scrape, crawl, or otherwise extract data from the Service through automated means beyond our published API rate limits
• Attempt to bypass security measures, rate limits, or authentication
• Impersonate another person or misrepresent your affiliation
• Use the Service to harass, intimidate, or threaten any person or property owner whose records appear in our index

Consequences of violation. Any breach of this Acceptable Use section will result in immediate termination of your license and account, without refund of any fees paid (including monthly and annual subscription charges). We may also pursue legal action and recover damages where applicable. We are the sole judge of what constitutes a violation.

6. Public Records, Estimates & Accuracy

6.1 Sources. The Service compiles data from public records, court and government filings, published notices, third-party listings, and our own processing and analysis. Public records and third-party sources contain errors, omissions, and delays, and the Service may not reflect the current status of any property, owner, title, lien, lawsuit, auction, or listing.

6.2 Estimates and Derived Data. Certain information in the Service is not a record but an estimate or inference that we generate, including, without limitation: comparable sales and market statistics; estimated values, repair costs, offers, and deal scores; the matching of a recorded document, court case, or notice to a specific parcel, including any match labeled "Probable match"; lead lists and the signals behind them; and the stage, dates, and amounts shown for a court case or auction. Such information is produced by automated means, without inspection of the property and without review by a licensed professional. It is not an appraisal, a title report or title opinion, a survey, or legal advice, and it may be wrong.

6.3 Verification; No Reliance. ALL DATA AND ESTIMATES ARE PROVIDED FOR INFORMATIONAL PURPOSES ONLY. You are solely responsible for independently verifying any information against the official record and with qualified professionals before making any offer, bid, purchase, loan, or other legal or financial decision. You agree that you do not rely on the Service as the sole basis for any such decision, and that Flipeo PR is not liable for any loss arising from errors, omissions, or delays in the data, or from any decision made using it.

7. No Professional Advice

The Service does not provide legal, financial, real-estate, tax, or investment advice. Information presented should not be construed as a substitute for professional consultation. Consult a licensed attorney, broker, accountant, or other appropriate professional for advice on specific transactions.

8. Intellectual Property

The Service, its software, design, branding, and aggregated/derivative data products are the property of Flipeo PR. You receive a limited, non-exclusive, non-transferable license to use the Service for your own business purposes during your subscription. Public records remain in the public domain.

9. Termination

You may close your account at any time from your dashboard. Cancellation stops future renewals; past charges are non-refundable.

Termination for cause. We may suspend or terminate your account immediately, without notice and without refund, for any of the following:

• Violation of any provision in Section 5 (Acceptable Use)
• Fraudulent activity, chargeback abuse, or payment disputes filed in bad faith
• Sharing your account credentials with others
• Repeated non-payment after a reasonable cure period
• Conduct that harms other users, property owners, or third parties
• Any action that could expose us to legal or regulatory liability

Termination for cause means: your access ends immediately, all fees previously paid are forfeited (no refunds, no credits, no proration), and you are not entitled to compensation for any unused portion of your subscription. We reserve the right to deny re-registration from terminated users.

On termination, we may delete your account data after a reasonable retention period (typically 30 days), except where we are required to retain it for legal, billing, or compliance purposes.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLIPEO PR'S TOTAL LIABILITY ARISING FROM OR RELATED TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM. WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

12. Changes to These Terms

We may update these Terms occasionally. If a change is material, we'll notify you via email or in-app notice at least 14 days before it takes effect. Continued use of the Service after changes take effect means you accept the updated Terms.

13. Governing Law

These Terms are governed by the laws of the Commonwealth of Puerto Rico, without regard to conflict-of-law principles. Disputes will be resolved in the courts of San Juan, Puerto Rico, or, where applicable, the U.S. District Court for the District of Puerto Rico.

14. Contact

Questions about these Terms? Email [email protected].